Frequently Asked Questions
Everything you need to know about our Scandinavian home essentials.
What is the standard shipping time for Norway and international orders?
Orders within Norway are typically delivered within 2-4 business days. International shipping times vary by location but generally take between 5-10 business days via our premium courier partners.
Do you offer a warranty on your home products?
Yes, all AVA of Norway products come with a minimum 2-year warranty covering manufacturing defects. We pride ourselves on the durability and craftsmanship of our Scandinavian designs.
What is your return policy?
We offer a 30-day return window from the date of delivery. Items must be unused, in their original packaging, and in resalable condition to qualify for a full refund.
Which payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), Klarna, Vipps for Norwegian customers, and PayPal for secure global transactions.
Are your materials sustainably sourced?
Sustainability is at the heart of AVA of Norway. we prioritize eco-friendly materials and ethical manufacturing processes to ensure our home goods have a minimal environmental footprint.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking link. You can use this link to monitor your shipment's progress in real-time.